MCIT Houston Is a proud distributer of innAcloud Technologies (iACT).

Engineered from the ground up as THE premier hospitality communications platform, innAcloud incorporates every hospitality feature your hotel or resort could imagine.

Call processing

All voice transactions are controlled by the iACT call processor (SCP) located in the same general areas as the on-site gateways. Hosted, optional redundant call processing is available via MPLS or other data transports.

Call accounting

Basic call costing is optional on the iACT system. Customers who need multiple reporting / enterprise features can choose the robust cloud-based module.

Adminstration & licensing

The iACT system requires all time Internet access; all administration of the system is accomplished via an easy to use, web-based graphic user interface (GUI). All licensing and renewals are administered from the cloud.

Remote monitoring

The iACT system allows for 24/7 monitoring of your site appliance. This will allow our tech support team to be notified of any issue that may occur on-site.

MCIT will design your system to your exact specifications be it traditional on site, cloud based or hybrid configuration.

Whether you are a small boutique hotel, a large resort, or have multiple properties linked together MCIT and innAcloud have a solution best suited to your needs.

MCIT is your full-service choice beginning with sales engineering through installation and ongoing service and support. We go further than your typical vendor/client relationship and strive to be your partner in success every step of the way.

Built with the Hotel owner in mind, innAcloud products perform without the high up front and ongoing costs of PBX systems on the market today. Whether on site or cloud based, innAcloud utilizes industry standard hardware, merging traditional features with modern networks.

Hospitality features

We have integrated an abundance of hotel features in the iACT. Automatic wakeup calls, check-in/check-out from attendant, boutique features, extended stay features and more.

Live attendant services

This feature allows individual properties to overflow inbound calls to live operators during peak hours. Depending on the configuration, the live operator can access the local property management system to obtain valuable information in directing calls.

Voice mail/Auto attendant

The iACT system allows for any combination of voice messaging features such as on-premise message storage with a cloud-based auto attendant.

Session initiated protocal

The iACT system allows direct connection to SIP trunking without an expensive gateway. The system also supports SIP end user for both administration and guest room end points.

Customer user interface

The iACT system supports a secure web portal to access and change admin phone settings. It also allows for generation of reports in the following areas: Call Accounting, Wake Up History, and Profit Reports.

MCIT will design your system to your exact specifications be it traditional on site, cloud based or hybrid configuration.

Whether you are a small boutique hotel, a large resort, or have multiple properties linked together MCIT and innAcloud have a solution best suited to your needs.

MCIT is your full-service choice beginning with sales engineering through installation and ongoing service and support. We go further than your typical vendor/client relationship and strive to be your partner in success every step of the way.

Built with the Hotel owner in mind, innAcloud products perform without the high up front and ongoing costs of PBX systems on the market today. Whether on site or cloud based, innAcloud utilizes industry standard hardware, merging traditional features with modern networks.

InnACloud User Interface Features

Secure web portal

Web portal allows access to system from anywhere. Forget to change your phone to forward all calls to your cell phone? Log into the Customer User Interface remotely and make those changes.

Generate reports

Ability to generate Call Accounting, Wakeup, Profit, and Emergency Call reports through the CUI.

Oversee multiple properties

The CUI allows a single login to access multiple properties and easily switch between them.

Hotel owners can now have enterprise-level, professional telephone system capabilities at a much lower cost. The iACT solution by innAcloud Technologies is simple, cost-effective, and reliable. Designed exclusively for the hospitality industry, and scalable from 24 to 4608 end users, the iACT solution is perfect for small to large hotels.

Smaller hotels can utilize a less than powerful onsite appliance
Total End Points: 136
Consoles: 1
Admin IP End Points: 15
Analog Trunks: 8
SIP Trunks: 24
Big power small size. Dual core processing power
Total End Points: 398
Consoles: 2
Admin IP End Points: 36
Analog Trunks: 16
SIP Trunks: 48
The IACT Maxx is a 1u powerhouse with a dual core processor
Total End Points: 4896
Consoles: 8
Admin IP End Points: 280
Analog Trunks: 48
SIP Trunks: 512